2023-2024 Annual Report to Parliament: Access to Information Act

Table of contents

Introduction

I. Introduction

The purpose of the Access to Information Act (ATIA) is to provide Canadians with access to records under the control of federal institutions, except for records subject to limited and specific exemptions and exclusions.

This report reflects activities of Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC), with respect to the stated legislation, for the period of April 1, 2023 to March 31, 2024.

The annual report is tabled in Parliament pursuant to section 94 of the ATIA and in accordance to section 20 of the Service Fees Act. The report describes the activities of CIRNAC that support compliance with access to information legislation.

Creation and Growth of the Departments

Since the creation of the Department, the Access to Information and Privacy (ATIP) Office has provided a shared service support for CIRNAC and Indigenous Services Canada (ISC) through a service level agreement (SLA).

Delegation of ministerial responsibilities for the ATIA remains institutionally specific.

Crown-Indigenous Relations and Northern Affairs Canada's Mandate

Crown-Indigenous Relations and Northern Affairs Canada continues to renew the nation-to-nation, Inuit-Crown, government-to-government relationship between Canada and First Nations, Inuit and Métis; modernize Government of Canada structures to enable Indigenous peoples to build capacity and support their vision of self-determination; and lead the Government of Canada's work in the North.

The relationship must be based on the recognition of rights, respect, co-operation, and partnership. CIRNAC will build on the progress that has been already made, including the establishment of rights and recognition tables across the country, the creation of permanent bilateral mechanisms with National Indigenous Organizations to make progress on shared priorities, and the progress made across government on the Truth and Reconciliation Commission Calls to Action.

CIRNAC is one of two federal departments that are primarily responsible for meeting the Government of Canada's obligations and commitments to First Nations, Inuit and Métis, and for fulfilling the federal government's constitutional responsibilities in the North. CIRNAC's overall mandate and wide-ranging responsibilities are shaped by centuries of history and unique demographic and geographic challenges. The mandate is derived from the Constitution Act 1982, the Indian Act, the Department of Crown-Indigenous Relations and Northern Affairs Act (preceded by the Department of Indian Affairs and Northern Development Act), territorial Acts, treaties, comprehensive claims and self-government agreements, as well as various other statutes affecting Indigenous Peoples and the North.

II. Organization

Administration of the Access to Information Act at Crown-Indigenous Relations and Northern Affairs Canada

CIRNAC's ATIP Office processes requests made under the ATIA and the Privacy Act (PA). ISC's Corporate Secretary manages the SLA for CIRNAC, and is directly accountable to the Deputy Head. The Corporate Secretary is a member of the CIRNAC Senior Management Table. The ATIP Office also coordinates and implements policies, guidelines and procedures to ensure departmental compliance with the ATIA and PA.

Workshop presentations, training courses and awareness sessions designed to increase access to information and privacy capacity across the Department are also provided by the ATIP Office.

Under a shared service model, all ATIP analysts processed requests for both ISC and CIRNAC. Requests are varied in volume and complexity.

The ATIP Office provides advice and guidance to the Department on a number of topics:

  1. The application of the ATIA and PA;
  2. The release of sensitive or protected information to the public;
  3. Education and awareness of access to information and privacy issues throughout the Department; and
  4. Proactive publications.

The Intake Team triages and coordinates the receipt of requests for records under the control of the Department made pursuant to the ATIA and PA.

The Operations Team ensures that a response is provided within the legislated timeframe. All requests are monitored using the AccessPro case management tracking system.

In addition to the ATIP Office, within each of the sectors and regional offices of CIRNAC are ATIP Liaison Officers (ALOs) who receive callouts from the ATIP Office and subsequently task the requests as appropriate to areas within their sector. ALOs play a crucial role in ensuring the appropriate records, impact statements and approvals are obtained and communicated to the ATIP Office within the designated time allowances.

ATIP analysts work closely with the relevant program areas in order to ensure that all responsive documents are identified and to ensure that the information contained within those documents are treated in accordance with the Acts to allow for government records to be appropriately disclosed to the Canadian public.

The ATIP Office will be transitioning away from an unsupported and sunsetting case management solution and as such CIRNAC and ISC procured a new case management solution: ATIPXpress. This solution was chosen in the hopes that it will increase efficiency, reduce processing times, and streamline the processing of requests. This in turn could reduce the number of complaints we receive, alleviating pressures from both the Office of the Information Commissioner, and the Privacy Commissioners of Canada. and improve service to the public. This new case management system provides a supported, stable, and technologically contemporary tool that provides the ability to manage both department's workloads fluidly within one system, further cutting down processing time. The solution is expected to be implemented in fiscal 2024-2025.

ATIP Operations has created and implemented a Developmental Program. The program is based on predetermine performance benchmarks that clearly state the expectations at each level from CR-04 to PM-06. An employee can choose to participate to develop their skills and build experience. With guidance from the team leaders, employees can advance within the organization.

This program was created to be open and transparent in order to develop and retain current staff and provide growth opportunities within the ATIP Office. The Developmental Program is highly successful and each year more and more analysts graduate to higher PM levels, This reporting period, eleven analysts were promoted or provided acting opportunities based on their success in the program.

The Department has continued to meet its publication requirements in this reporting period. The Department has published briefing material titles submitted to the Minister and Deputy Minister on a monthly basis as well as the summaries of the completed requests on the Open Government Portal, thereby continuing to improve communication with applicants and promoting transparency.

The Department continued to use the Microsoft Office 365 tools, to communicate internally and engage with key stakeholders. The ATIP office also leveraged these tools for the transfer of information with sectors to allow for business continuity within the hybrid workplace structure.

To better serve our clients, the Department participates in the Access to Information and Privacy Online Request Service. Our clients can submit requests under the Act through this online channel administered by TBS.

In April 2023 the ATIP Office returned on-site in a hybrid model. Pandemic response conditions substantially reduced the use of paper. During this reporting period, the office mostly received electronic requests and records, and in most cases provided release packages electronically to applicants with the use of E-post Connect, which was implemented in February 2020.

The Department continues to use electronic tools to facilitate the collection, consultation and processing of information even with the return to work.

III. Delegation Order

Under section 95 of the ATIA, the Minister's authority may be delegated to departmental officials in order to administer the Act within CIRNAC.

During the reporting period, the delegation order signed by the Honorable Carolyn Bennett, Minister of Crown-Indigenous Relations, on January 28, 2021, was in effect (Appendix A). The order delegates full authority and responsibility for the ATIA to the following positions:

  • Deputy Minister
  • Associate Deputy Minister
  • Corporate Secretary
  • ATIP Coordinator
  • ATIP Deputy Directors

Director's Office

The Director (EX-01), as institutional ATIP Coordinator, holds full delegated authority under the ATIA. The Director is supported in day-to-day administrative tasks by the Deputy Director Operations (PM-06), Deputy Director Privacy/Policy (PM-06), an Administrative Assistant (AS-01) and is also supported in reporting by the Systems Administrator (AS-04).

Privacy/Policy Team

The Privacy/Policy Team is led by two Team Leaders (PM-05), who are responsible for ensuring the department is adhering to the collection, use and disclosure of personal information holdings as per the Privacy Act. They also ensure all policies for Access and Privacy align with Treasury Board policies and directives. The Privacy/Policy Team consists of Analysts at the PM-04, PM-03 and PM-02 levels who respond to privacy policy matters (such as privacy breaches, court ordered disclosure requests, Privacy Assessments, etc.) and provide training and Privacy advice. They are supported by an intake Clerk (CR-04).

Operations Team

The Operations Team is led by three Team Leaders (PM-05), who are responsible for the overview of request processing by their team, including the review of completed requests. The Operations Team consists of Analysts at the PM-04, PM-03, and PM-02 levels who process Access and Privacy requests of varying volume and complexity, as well as provide training.

Intake Team

The Intake Team is led by one Team Lead (PM-5) and is comprised of various Intake Officers (PM-01s and CR-04s), who enter all applications into the electronic case management system, acknowledge receipt of requests, perform imaging services, interact with and respond to inquiries from the public.

Performance

IV. Interpretation of the Statistical Report

CIRNAC's Statistical Report and Supplemental Report were submitted to the Treasury Board Secretariat (TBS) on

July 15th, 2024 (Appendix B). The Report details various aspects of the requests CIRNAC received and processed during the period of April 1, 2023 to March 31, 2024.

1. Requests under the Access to Information Act

1.1 Number of requests

In 2023-2024, CIRNAC received 239 requests, representing a increase of approximately 5% compared to the 227 received in 2022-2023 (Table 1.1a). With the addition of the 179 requests that were carried over from the previous year, this reflected a total of 418 requests to be processed in the course of the reporting period. The Department completed 235 requests and carried 183 requests into the next reporting period (2024-2025).

The listing of CIRNAC's completed access to information requests can be found on the Open Canada website.

Table 1.1a 2020-2024 Number of requests received and outstanding from previous reporting period
Number of Requests 2020-2021 2021-2022 2022-2023 2023-2024
Received during reporting period 196 303 227 239
Outstanding from previous reporting period 265 215 216 179
Total 461 518 443 418
Table 1.1b 2020-2024 Number of requests closed and carried over to next reporting period
Number of Requests 2020-2021 2021-2022 2022-2023 2023-2024
Closed during reporting period 236 305 266 235
Carried over to next reporting period 225 213 177 183
1.2 Sources of requests

Of the 239 requests received during the reporting period, 95 (40%) were from individuals who identified as members of the public, followed by 61 (26%) from businesses, and 27 (11%) from academics (Table 1.2). In previous years the media and public were the main sources of requests.

Description of Table 1.2 Sources of Requests 2020 to 2024

Table 1.2 Sources of Requests 2020-2024
Text alternative for Table 1.2 Sources of Requests 2020-2024
  Public Media Business Organization Academia Decline to Identify
2020-2021 33 12 70 10 56 15
2021-2022 85 26 61 13 78 40
2022-2023 41 10 42 3 64 67
2023-2024 24 27 61 7 95 25
1.3 Channels of requests

The channels of requests serve to identify the mechanism used by the Canadian public to request records from the Department: Open Government of Canada Portal, e-mail, mail, phone or fax. The Government of Canada Online Portal was the most used mechanism to request records from the Department. (Table 1.3)

Table 1.3 Channels of requests
Channel Number of Requests
Online 220
E-mail 15
Mail 4
In person 0
Phone 0
Fax 0
Total 239

2. Informal Requests

An informal request is defined as a request for copies of previously released access to information requests. As per Treasury Board Secretariat (TBS) policies, institutions are required to publicly post titles of summaries of completed requests. Government departments do not charge any application fees for the informal requests and there are no timelines for responding to the requesters. In addition, the requesters have no statutory right of complaint to the Office of the Information Commissioner of Canada (OIC).

2.1 Number of informal requests

During the 2023-2024 reporting period, CIRNAC received 277 informal requests, a decrease of 55% compared to the 617 requests received in 2022-2023. 470 requests were carried over from the previous year which meant a total of 747 informal requests were to be processed. The ATIP Office completed 628 requests and carried 119 requests into the next reporting period 2024-2025.

Table 2.1 Number of Informal Requests Received
Text alternative for Table 2.1 Number of Informal Requests Received
Year Number of Requests
2020-2021 111
2021-2022 157
2022-2023 617
2023-2024 277
2.2 Channels of informal requests

The channels of requests serve to identify the mechanism used by the Canadian public to make a request for previously released records: Government of Canada Online Portal, e-mail, mail, in person, phone or fax. In the course of this reporting period, the majority of requests were received by email (Table 2.2).

Table 2.2 Channels of requests
Channel Number of Requests
Online 258
E-mail 19
Mail 0
In person 0
Phone 0
Fax 0
Total 277
2.3 Completion time of informal requests

The table 2.3 (below), reports on the number of requests/completion time for the 628 informal requests closed during the 2023-2024 reporting period. The table explains the percentage of informal requests closed during the reporting period and the number of days it took to process and close them.

Table 2.3 Completion time of informal requests
Text alternative for Table 2.3 Completion time of informal requests
Days Percentage
1 to 15 days 4%
16 to 30 days 3%
31 to 60 days 5%
61 to 120 days 7%
121 to 180 days 6%
181 to 365 days 43%
> Than 365 days 32%
2.4 Pages released informally

This section provides information on the number of informal requests closed in relation to pages released. Table 2.4 provides information on the number of informal requests that were closed during the 2023-2024 reporting period that fall under each range of pages released. Of the 628 informal requests completed, 434 were requests for copies of records previously processed through a formal access to information request.

Table 2.4 Pages released informally
Pages Released Number of Requests Pages Released
Less than 100 374 4,140
100 to 500 43 9,531
501 to 1000 8 5,724
1001 to 5000 8 18,294
Greater than 5000 1 5,761
Total 434 43,450
2.5 Pages re-released informally

Of the 628 informal requests completed, 194 requests were processed as re-releases. These requests were for copies of previously released records that were processed through informal requests.

2.5 Pages re-released informally
Pages Released Number of Requests Pages Released
Less than 100 138 3,217
100 to 500 42 7,294
501 to 1000 11 6,414
1001 to 5000 3 4,512
Greater than 5000 0 0
Total 194 21,437

3. Applications to the Information Commissioner on Declining to Act on Requests

As per the Act, Departments may submit an application to the Information Commissioner to decline to act on a request considered to be vexatious, made in bad faith or considered to be an abuse of rights. However, this application must be approved by the Information Commissioner of Canada (OIC) pursuant to section 6 of the ATIA. CIRNAC has not submitted any application to decline to act pursuant to section 6, as no requests met the set criteria for such an application during the 2023-2024 reporting year.

4. Requests closed during the reporting period

4.1 Disposition and completion time

Of the 235 formal Access to Information requests closed during the reporting period, CIRNAC was able to fully or partially disclose records in 109 cases (46% of the requests) (Table 4.1.1).

Table 4.1.1 Percentage of completed files relevant to each disclosures
Text alternative for Table 4.1.1 Percentage of completed files relevant to each disclosures
Dispositions Percentage
All disclosed 7%
Disclosed in part 39%
All exempted 1%
All excluded 0%
No records exist 36%
Request transferred 4%
Request abandoned 13%

About 17% percent of requests were abandoned or transferred to the appropriate government institution (47 cases). Only 1% of all requests (2 cases) had the relevant records fully withheld under the provisions of the Act. Finally, there were no records that existed in response to 36% of the requests (85 cases) (Table 4.1.2).

Table 4.1.2 Disposition and completion time
Disposition Completion Time (days)
1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 > 365 Total
All disclosed 0 5 2 6 0 1 3 17
Disclosed in part 0 1 8 14 19 19 31 92
All exempted 0 0 0 0 0 0 2 2
All excluded 0 0 0 0 0 0 0 0
No records exist 20 30 19 9 3 4 0 85
Request transferred 2 6 0 1 1 0 0 10
Request abandoned 15 6 4 0 0 1 3 29
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 37 48 33 30 23 25 39 235
4.2 Exemptions

The most commonly invoked exemption during the reporting period was pursuant to section 21(1) (advise and deliberations), which was cited in 144 requests (Table 4.2). The next most commonly invoked exemption applied was pursuant to section 20(1) (third party information) which was applied in 94 instances, and finally, the exemption pursuant to section 19(1) (personal information) was applied in 64 instances.

Table 4.2 Number of requests closed where exemption provisions were invoked
Section Number of requests
13(1)(c) 9
13(1)(e) 8
14 3
14(a) 10
14(b) 1
15(1) 1
16(1)(c) 1
16(2) 6
16(2)(c) 10
18(b) 1
18(d) 2
19(1) 64
20(1)(a) 2
20(1)(b) 44
20(1)(c) 23
20(1)(d) 25
21(1)(a) 48
21(1)(b) 60
21(1)(c) 33
21(1)(d) 3
23 25
26 1
4.3 Exclusions

In 2023-2024, the Department applied 20 mandatory exclusion provisions on requests completed. The most frequent exclusion applied was section 69(1)(g) re (a), which are records containing information related to Memoranda to Cabinet (Table 4.3).

Table 4.3 Number of requests closed where exclusion provisions were applied
Section Number of requests
68(a) 2
68.1 2
68.2(a) 2
69(1) 1
69(1)(a) 1
69(1)(c) 1
69(1)(g) re (a) 5
69(1)(g) re (b) 2
69(1)(g) re (c) 1
69(1)(g) re (e) 3
4.4 Format of information released

Over the course of this reporting period, the majority of responses were provided to the requesters electronically through E-post Connect or through e-mail. On 2 (two) occasions, records were provided with paper copies through standard mail (Table 4.4).

Table 4.4 Format of information released
Paper Electronic Other
E-Record Data Set Video Audio
2 107 0 0 0 0
4.5 Complexity

The following sections outline several factors affecting the complexity of requests that were completed throughout 2023-2024.

4.5.1 Relevant pages processed and disclosed

Of the 235 requests closed, 140 requests generated 83,528 pages processed. The total amount of pages disclosed was 24,281 during the reporting period (Table 4.5.1).

Table 4.5.1 Relevant pages processed and disclosed
Number of Pages Processed Number of Pages Disclosed Number of Requests
83,528 24,281 140
4.5.2 Relevant pages processed per request disposition for paper and e-records formats by size of requests

Of the 140 requests, 84 requests (60%) required the processing of 100 pages or less. 44 requests contained 101-1000 pages accounting for the processing of 15,232 pages. 4 (four) requests, containing greater than 5000 pages, accounted for the processing of 51,317 records.

Table 4.5.2 Relevant pages processed per request disposition by size of requests.
Dispositions < 100 pages 101-500 pages 501-1000 pages 1001-5000 pages > 5000 pages
Requests Pages Requests Pages Requests Pages Requests Pages Requests Pages
All disclosed 15 369 2 298 0 0 0 0 0 0
Disclosed in part 42 1,434 28 6,046 12 8,162 8 15,075 2 13,944
All exempted 1 18 0 0 0 0 0 0 1 5700
All excluded 0 0 0 0 0 0 0 0 0 0
Abandoned 26 83 1 160 1 566 0 0 1 31,673
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 84 1,904 31 6,504 13 8,728 8 15,075 4 51,317
4.5.3 Relevant minutes processed and disclosed for audio formats

No audio files were provided to the CIRNAC ATIP office in response to an ATIA request.

4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests

No audio files were provided to the CIRNAC ATIP office in response to an ATIA request.

4.5.5 Relevant minutes processed and disclosed for video formats

No video files were provided to the CIRNAC ATIP office in response to an ATIA request.

4.5.6 Relevant minutes processed per request disposition for video formats by size of requests

No video files were provided to the CIRNAC ATIP office in response to an ATIA request.

4.5.7 Other complexities

During the reporting period, the Department consulted other federal institutions 42 times and non federal government organizations 6 times. The most frequently consulted institutions included Public Safety, Fisheries and Oceans, and Privy Council Office. Consultations with third parties were required in 114 instances with First Nations, organizations, and businesses. More than one institution can be consulted per request. Other complexities included requests with high profile subject matter, requests for contents of a database, and instances where records needed to be retrieved from other regions (Table 4.5.7).

Table 4.5.7 Other complexities
Disposition Consultation required Legal advice sought Other Total
All disclosed 5 0 10 15
Disclosed in part 45 8 38 91
All exempted 2 0 0 2
All excluded 0 0 0 0
Abandoned 3 0 10 13
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 55 8 58 121
4.6 Closed Requests
4.6.1 Number of requests closed within legislated timelines

The following section reports the number and percentage of requests closed within legislated timelines, with or without extensions, during the current reporting period. Overall, 142 files were closed within legislative timelines, representing 60% compliance. The results from 2023-2024 demonstrate a decrease in compliance rates down from 67% achieved in the previous fiscal year.

Table 4.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines 142
Percentage of requests closed within legislated timelines (%) 60.43
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines

During the reporting period, CIRNAC did not respond within the statutory timelines on 93 occasions. The majority of deemed refusals (late) were a result of challenges in the Departments ability to retrieve records and process requests with existing resource levels. Other challenges experienced by the ATIP Office included: finding and hiring staff at junior levels for the Developmental Program meeting the basic requirements; large volume of records for a few files; and a large volume of files received in a short time frame, which contributed to surges in workload that was not manageable with existing resources. This was exasperated by unpredictable Information Commissioner Orders that necessitated the reassignment of senior analysts and sector specialists. Additionally, external consultations with Indigenous organizations and other institutions create additional pressures. All of these factors affected the workload and overall performance for the Department.

Table 4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reasons
Interference with Operations / Workload External Consultation Internal Consultation Other
93 70 12 0 11
4.7.2 Requests closed beyond legislated timelines (including any extension taken)

Requests closed beyond legislated timelines include files where an extension was requested. For the current reporting period, the total number of closed requests that were deemed refusals (late) was broken down by the number of days that elapsed past the legislated timelines. During this reporting period, 39 requests had no extensions applied and 54 requests applied extensions pursuant to section 9(1) of the Act and were closed beyond the legislated timelines.

Table 4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken
1 to 15 days 5 3
16 to 30 days 5 3
31 to 60 days 6 9
61 to 120 days 7 4
121 to 180 days 3 3
181 to 365 days 6 6
More than 365 days 7 26
Total 39 54
4.8 Requests for translation

During the reporting period, there were no instances where a requester asked for responsive records to be translated to another official language.

5. Extensions

5.1 Reasons for extensions and disposition of requests

Of the 235 requests closed during 2023-2024, a total of 149 extensions were applied pursuant to section 9(1) of the Act. The most prevalent reason for extending deadlines during this reporting period was for interference with operations (high workload) which was applied 91 times, representing 61% of all extensions. In addition, 20% (30 extensions) due to necessary consultations with third-parties including, but not limited to, First Nations. Lastly, 19% (28 extensions) were taken due to necessary consultations with other government departments.

Table 5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a) 9(1)(b) 9(1)(c) Total
Interference Operations / Workload Consultation Third-Party Notice
Section 69 Other
All disclosed 7 0 1 3 11
Disclosed in part 59 2 23 25 109
All exempted 1 0 1 0 2
All excluded 0 0 0 0 0
Request abandoned 7 1 0 1 9
No records exist 17 0 0 1 18
Declined to act with the approval of the Information Commissioner 0 0 0 0 0
Total 91 3 25 30 149
5.2 Length of extensions

More than one type of extension may be taken for a single request. The number of extensions reported does not equate to the number of requests involved. The majority of extensions, more specifically 131 extensions or 88%, requested and applied during the reporting period were for a length of time of 120 days or less (Table 5.2).

Table 5.2 Length of extensions
Length of extensions 9(1)(a) 9(1)(b) 9(1)(c) Total
Interference Operations / Workload Consultation Third party notice
Section 69 Other
30 days or less 28 1 3 2 34
31 to 60 days 23 0 10 16 49
61 to 120 days 29 2 9 8 48
121 to 180 days 8 0 1 2 11
181 to 365 days 3 0 0 2 5
365 days or more 0 0 2 0 0
Total 91 3 25 30 149

6. Fees

The Service Fees Act requires a responsible authority to report annually to Parliament on the fees collected by the institution.

In accordance with the changes to the ATIA that came into force on June 21, 2019, CIRNAC may only charge an application fee of $5, as set out in paragraph 7(1)(a) of the Regulations. Pursuant to section 11 of the ATIA, institutions can waive this application fee as deemed appropriate.

In November 2023, CIRNAC made the decision to eliminate the $5 fee for all applicants when submitting a formal request under the ATIA for the purpose of advancing Indigenous Reconciliation. As of December 1, 2023 this took effect meaning that all requests submitted to our department through the ATIP Online request portal no longer required payment.

With respect to fees collected under the ATIA, the information below is reported in accordance with the requirements of section 20 of the Service Fees Act.

Under the authority of the ATIA, prior to the decision to eliminate all application fees, the Department collected a $5 application fee for 168 requests, a total of $840 (Table 5). 71 requests had applicable fees waived and a total of $355 was not collected.

Table 6. Fees collected and waived
Text alternative for Table 6. Fees collected and waived
Fees Collected Fees Waived
$840.00 $355.00

7. Consultations Received from other Institutions and Organizations

The Access to Information and Privacy Office, communicates with other departments to inquire on their service standards in order to ensure legislative timelines are met.

7.1 Consultations received from other Government of Canada institutions and organizations

The Department received 69 consultations for a total of 5,885 pages, and 2 (two) consultations from other organizations with another 232 pages to review. 7 (seven) files from the previous year were carried over, for a total of 78 consultations to be processed in 2023-2024 (Table 7.1). A total of 69 consultations were completed, which included the review of 4,063 pages.

Consultation received from Other Government of Canada institutions are other government institutions subject to the Act. Other organizations includes provincial governments, territories, and municipalities in addition to consultations received from other countries.

Table 7.1a Consultation received and carried over from the previous reporting period from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Pages to Review Other Organizations Pages to Review
Received during reporting period 69 5,885 2 232
Outstanding from the previous reporting period 7 1,501 0 0
Total 76 7,386 2 232
Table 7.1b Consultation received from other Government of Canada institutions and organizations closed and carried over to next reporting period
Consultations Other Government of Canada Institutions Pages to Review Other Organizations Pages to Review
Closed during the reporting period 68 4,032 1 31
Carried over to next reporting period 8 3,354 1 201
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions

In 2023-2024, of the 68 consultations completed, 45 consultations or 66% were recommended by the Department for full disclosure (Table 7.2). 39 consultations or 57%, were completed within 60 days of their receipt. There were 12 occurrences (17%) where the Department required longer than 120 days to provide a response to their request.

Table 7.2 Consultation and completion time for consultations received from other Government of Canada institutions
Text alternative for Table 7.2 Consultation and completion time for consultations received from other Government of Canada institutions
  1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 > 365
Disclose entirely 6 9 13 7 8 2 0
Disclose in part 2 3 2 7 1 1 0
Exempt entirely 0 1 0 1 0 0 0
Exclude entirely 0 0 0 0 0 0 0
Consult other institution 1 1 1 2 0 0 0
Other 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada

In 2023-2024, the Department received 2 (two) new consultation requests from other organizations and 1 (one) consultation was closed in the course of the same period. This request was recommended to be partially disclosed.

Table 7.3 Recommendations and completion time for consultations received from other organizations
Text alternative for Table 7.3 Recommendations and completion time for consultations received from other organizations
  1 to 15 16 to 30 31 to 60 61 to 120 121 to 180 181 to 365 > 365
Disclose entirely 0 0 0 0 0 0 0
Disclose in part 1 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0

8. Completion time of Consultations on Cabinet Confidences

In this section, the information provides details on the number of completed consultations during the current reporting period in regards to the application of Section 69 (cabinet confidences) of the Act. In some instances, a file may have required more than one consultation.

8.1 Requests with Legal Services

In 2023-2024, 8 (eight) consultations were sent to the departmental Legal Services Unit for the application of Section 69 of the Act due to possible cabinet confidences (Table 8.1). A response was received within 60 days in 7 (seven) instances, and 1 (one) took no longer than 120 days to obtain a response. A total of 41 pages were recommended to be disclosed.

Table 8.1 Requests with Legal Services
Number of Days < 100
Pages Processed
100‒500
Pages Processed
501‒1,000
Pages Processed
1,001‒5,000
Pages Processed
> 5,000
Pages Processed
Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 3 11 0 0 0 0 0 0 0 0
31 to 60 4 30 0 0 0 0 0 0 0 0
61 to 120 1 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
> 365 0 0 0 0 0 0 0 0 0 0
Total 8 41 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office

In 2023-2024, CIRNAC did not send any consultation requests to the Privy Council Office.

9. Complaints and Investigations

A Complaint Coordinator has been identified who oversees the processing of complaints with the Office of the Information Commissioner (OIC) and tracks the progress made on complaints. Regular meetings are held with the OIC where the progress and status of complaint files are discussed for resolution. These meetings have assisted with the closing of numerous complaints files during the reporting period.

The annual statistical report requires institutions to identify sections of the Act under complaint (i.e. sections 32, 30(5) 35 and 37).

  • Section 32 captures a new formal complaint from the OIC;
  • Section 30(5) captures when a complaint is discontinued or abandoned;
  • Section 35 requires the institution to make representations against a complaint to the OIC; and
  • Section 37 is the formal finding of the OIC and closure of the complaint.
9.1 Investigations

During the 2023-2024 reporting period, 11 new complaints were registered with the OIC (Table 9.1) pursuant to section 11, Notice of intention to investigate. The ATIP office processed a total of 43,593 pages during this reporting period. 14 complaints ceased investigation pursuant to subsection 30(5). On 3 (three) occasions, formal representation was required in responding to complaints.

Table 9.1 Investigations
Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal Representations
11 14 3
9.2 Reports of findings

During the current reporting period, the Department worked with the Office of the Information Commissioner (OIC) to successfully close 22 complaints. Of the 22 closed complaints, the department received initial reports for 4 (four) reports and 7 (seven) final reports. The additional closed complaints did not require a report of findings due to having received an early resolution or cease to investigate notice from the OIC.

Table 9.2 Reports of findings
Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
4 2 2 7 4 2

10. Court Action

There was no federal court action during this reporting period.

11. Resources related to the Access to Information Act

11.1 Allocated Costs

In 2023-2024, CIRNAC spent a total of $1,392,782 on staffing and goods and services. Of this total, $418,454 spent for goods and services which included the purchase of a new case management system, and professional services contracts. These amounts reflect the level of effort in support of CIRNAC's responsibilities pursuant to the Act (Table 11.1).

Table 11.1 Allocated Costs
Expenditures Amount
Salaries $945,576
Overtime $28,752
Goods and Services  
Professional services contracts $228,081  
Other $190,373  
Total Goods and Services $418,454
Total $1,392,782
11.2 Human Resources

In 2023-2024, CIRNAC allocated a total 11.992 full time employees (FTE), including the services of one consultant and one casual employee, through the course of the reporting period.

V. Monitoring Compliance

The ATIP Office does weekly, monthly, quarterly and ad hoc reporting on all aspects of ATIP Operations and compliance with all levels of staff. During the reporting period there were weekly meetings with Minister's Office, Deputy Minister's Office, Parliamentary Affairs and Communications in order to present the incoming and outgoing requests. Monthly statistical reporting of ATIP Operations is completed and presented to the Corporate Secretary, as well as quarterly reporting on compliance for sectors. The Director of ATIP meets on an ad hoc basis to discuss non-compliance with the sector heads. The System Administrator is responsible for all reporting functions including the time taken to process access to information requests and Operations Unit compliance.

All levels of analysts prepare consultations with other government departments, however a Team Leader will review and send the consultation only when there is an intention to disclose in order to limit inter-institutional consultations. Discretion is appropriately exercised and reviewed by a Team Leader each time a consultation is required.

When a request is received by the Intake Unit, a search is done to ensure that the request is unique or novel. Duplicate or similar requests, are offered informally to improve access. For frequently requested types of information, the Intake Unit maintains an evergreen list of topics and subjects for ease of reference. This process repeated for each request received to reduce the workload of the Operations unit and sectors, thereby easing the burden on the Department as a whole and improving access for the public.

The ATIP Office has included contracts, information sharing agreements and information sharing arrangements in its process for publishing of programs and activities, and the information holdings related to programs and activities, of government institutions (InfoSource).

Due to limited resources there is no centralized oversight monitoring of the accuracy and completeness of proactively published information pursuant to Part 2 of the Act.

VI. Training and Awareness

During the reporting period, the ATIP Office provided ATIP 101 and 102 training sessions consisting of ATIP awareness and information and specific ATIP Liaison Officer training, respectively. These training sessions provide general ATIP information such as purpose of the Access to Information and Privacy Acts, history, as well as general applications of the Acts. Included is departmental specific information such as most commonly applied exemptions and information on working effectively with our Indigenous partners. The ATIP Liaison Officer training addresses common practices and processes for each sector, compliance and internal service standards. In addition to these training sessions, the ATIP Office meets bi-yearly with our Liaison Officers for a Town Hall session in order to establish open and transparent communication with our internal partners. This past fiscal year, a total of 170 CIRNAC staff were trained in ATIP 101 and 102 sessions.

Ad hoc training sessions are often done by ATIP Team Leaders and the Deputy Directors with all levels of staff, including but not limited to, senior management, Deputy Minister's and Minister's offices. These sessions range from ATIP awareness sessions, informal briefings on the Acts or a topic of interest related to ATIP. One-on-one training sessions are also done with senior management and the Director and Deputy Directors. These types of training and awareness is to ensure consistency with the application of the Acts and create open and transparent dialogue within the Department.

VII. Policies, Guidelines, and Procedures

The ATIP Office strives to update their internal policies and procedures in order to comply with new Treasury Board of Canada directives and policies. This past fiscal year, the ATIP Office updated their Proactive Publication procedures in order to streamline the process. Due to the influx of orders received by the Office of the Information Commissioner of Canada, the process for informing the Deputy Minister and responding to orders were updated. Guidelines for dealing with medical files, simple privacy requests, and day school requests were also updated during this reporting period. The ATIP Manual, consisting of all policies and procedures within the unit, was also updated. Procedures that were updated include: Closing of Requests; Complaints Procedure; Informal Requests chapters; and Release Chart Procedures.

Proactive Publication

VIII. Proactive Publication under Part 2 of the ATIA

Proactive publication is a department wide effort with contributions from multiple sectors across both ISC and CIRNAC, including the Corporate Secretariat, Human Resources and Workplace Services, and the Chief Finances, Results and Delivery Officer sector. As the responsibilities of proactively publishing is a department wide effort; Each sector has developed their own workflows in order to streamline and post on our Departmental website or Open Canada within the obligatory timelines. CCM Enterprise and GCDocs are used to manage information and consult with sectors. Certain publications such as briefing binders, briefing note title lists, and packages of briefing material are reviewed by the ATIP office prior to publication. The table below outlines each legislative requirement, section of the Act, publication timeline, the link to the publication, and the overall compliance for the 2023-2024 year (Table 12.1).

Table 12.1a Proactive Publication Requirements: All Government Institutions as defined in section 3 of the Access to Information Act
Legislative Requirement Section Publication Timeline Link to Publication Compliance % Institutional Requirement
Travel Expenses 82 Within 30 days after the end of the month of reimbursement Government Travel Expenses 57% X
Hospitality Expenses 83 Within 30 days after the end of the month of reimbursement Search Government Hospitality Expenses 57% X
Reports tabled in Parliament 84 Within 30 days after tabling 100% X
Table 12.1b Proactive Publication Requirements: Government entities or Departments, agencies, and other bodies subject to the Act and listed in Schedules I, I.1, or II of the Financial Administration Act
Legislative Requirement Section Publication Timeline Link to Publication Compliance % Institutional Requirement
Contracts over $10,000 86 Q1-3: Within 30 days after the quarter, Q4: Within 60 days after the quarter Search Government Contracts over $10,000 100% X
Grants & Contributions over $25,000 87 Within 30 days after the quarter Grants and Contributions 100% X
Packages of briefing materials prepared for new or incoming deputy heads or equivalent 88(a) Within 120 days after appointment N/A N/A X
Titles and reference numbers of memoranda prepared for a deputy head or equivalent, that is received by their office 88(b) Within 30 days after the end of the month received Briefing Note Title Lists 100% X
Packages of briefing materials prepared for a deputy head or equivalent's appearance before a committee of Parliament 88(c) Within 120 days after appearance Committee appearances 100% X
Table 12.1c Proactive Publication Requirements Government institutions that are departments named in Schedule I to the Financial Administration Act or portions of the core public administration named in Schedule IV to that Act
Legislative Requirement Section Publication Timeline Link to Publication Compliance % Institutional Requirement
Reclassification of positions 85 Within 30 days after the quarter Search Government Position Reclassifications 50% X
Table 12.1d Proactive Publication Requirements: Ministers
Legislative Requirement Section Publication Timeline Link to Publication Compliance % Institutional Requirement
Ministers
Packages of briefing materials prepared by a government institution for new or incoming ministers 74(a) Within 120 days after appointment Open Government Portal 100% X
Titles and reference numbers of memoranda prepared by a government institution for the minister, that is received by their office 74(b) Within 30 days after the end of the month received Briefing Note Title Lists 100% X
Package of question period notes prepared by a government institution for the minister and in use on the last sitting day of the House of Commons in June and December 74(c) Within 30 days after last sitting day of the House of Common in June and December Question Period Notes 100% X
Packages of briefing materials prepared by a government institution for a minister's appearance before a committee of Parliament 74(d) Within 120 days after appearance Committee appearances 100% X
Travel Expenses 75 Within 30 days after the end of the month of reimbursement Government Travel Expenses 100% X
Hospitality Expenses 76 Within 30 days after the end of the month of reimbursement Search Government Hospitality Expenses 100% X
Contracts over $10,000 77
  • Q1-3: Within 30 days after the quarter
  • Q4: Within 60 days after the quarter
Search Government Contracts over $10,000 100% X
Ministers' Offices Expenses
*Note: This consolidated report is currently published by TBS on behalf of all institutions.
78 Within 120 days after the fiscal year N/A N/A  

Highlights

IX. 2023-2024 Points of Interest

Since November 30, 2017, the ATIP Office has administered the Access to Information Act Crown-Indigenous Relations and Northern Affairs (CIRNAC) and Indigenous Services Canada (ISC). This past fiscal year (2023-2024) was the sixth full year of reporting for CIRNAC under the ATIA.

The Department received 239 ATIA requests and closed 235. It processed 83,528 pages of records under the legislation and carried over 183 files into the new year (2024-2025).

The largest source of access to information requests was individuals who identified as members of the public at 40%, followed by businesses at 26%.

In addition, 71 requests for consultation were received from other institutions and organizations, resulting in the processing of 4,063 pages of records. A further, 277 informal requests were received and 628 were completed during this reporting period.

The majority of exemptions applied pursuant to the ATIA were subject to section 21 (advice and deliberations), followed by section 20(1) (third party information) and finally section 19 (personal information). The exclusion applied the most under the Act was section 69(1) (cabinet confidences) as they generally contained references to records related to funding via Treasury Board Submission or Memoranda to Cabinet.

Extensions were requested beyond 30 days, pursuant to section 9(1)(a) of the ATIA, for interference with operations, due to the increase demand on the ATIP Office and the Department and associated workloads. Extensions were also required pursuant to 9(1)(b) and 9(1)(c) for the purpose of consultations with other government departments and Indigenous organizations.

The Department received 11 complaints from the Office of the Information Commissioner. 22 complaints were closed resulting in the processing of 43,593 pages.

Pursuant Bill C-58, and the amendments to the ATIA which added a requirement for mandatory proactive publication of specific information produced by government institutions, the Department has remained compliant and continues to ensure publication of all required documents either on the departmental website or Open Canada.

During the fiscal year, the ATIP office also provided recommendations to the sectors concerning proactive disclosures. A total of 38 files were processed and 1,950 pages were reviewed.

A total of 170 CIRNAC employees were trained on their responsibilities under the ATIA and Privacy Act (PA) in 2023-2024.

The ATIP Office continuously monitors progress on all ATIA request files. Reports are prepared monthly to ensure compliance with legislative timelines so that risks can be mitigated. Each quarter reports are produced on the Department's performance in meeting legislative time frames and these are shared with the senior management.

In December, 2023, the Department took the initiative to wave all fees for incoming Access to Information requests to remove existing barriers to access for Indigenous requesters. With the help of TBS, there is no payment required when submitting a request under the ATIA to our department both directly and on the ATIP online request portal.

In 2023-2024, CIRNAC spent $1,392,782 on staffing and goods and services in support of the ATIA. This includes the purchase of a new case management system.

Annex A

Order of Delegation of the Access to Information Act dated January 28, 2021

I, the Minister of Crown-Indigenous Relations and Northern Affairs Canada, pursuant to section 95 of the Access to Information Act and section 73 of the Privacy Act, hereby delegate the persons holding the positions set out in the Delegation of Authority Schedule attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister as head of Crown-Indigenous Relations and Northern Affairs Canada, under the provisions of the Act and related regulations set out in the schedule opposite each position. This delegation supersedes all previous delegation orders.

Original document signed on January 28, 2021

The Honourable Carolyn Bennett
Minister of Crown-Indigenous Relations

Designation Pursuant to Section 73 of the Access to Information Act

6
Advise requesters that we need additional information to proceed with their request
7(a)
Give written notice to requestor that we can proceed with the request
8(1)
Transfer request to another institution or accept transfer from another institution
9
Extend time limits
10
Refuse to acknowledge or deny the existence of records
11
Charge additional fees
12
Provide access in alternate format
13
Exempt information obtained in confidence
14
Exempt information pertaining to federal-provincial affairs
15
Exempt information pertaining to international affairs and/or defence
16
Exempt information pertaining to law enforcement and investigations
17
Exempt information pertaining to the safety of individuals
18
Exempt information pertaining to the economic interests of Canada
19
Exempt personal information
20
Exempt or disclose third party information
21
Exempt information pertaining to advice, decision-making processes of government plans and positions etc.
22
Exempt information pertaining to testing procedures or audits
23
Exempt information pertaining to solicitor-client privilege
24
Exempt information subject to statutory prohibitions or other Acts of Parliament
25
Sever information
26
Exempt information to be published within 90 days
27(1)(4)
Notify third parties of their rights to provide comments/representations regarding the disclosure of their records
28
Receive third party representations; make a decision as to whether to disclose the record or part thereof; and, notify third party of right to appeal to Federal Court
29(1)
Disclose information on Information Commissioner's recommendation
33
Advise the Information Commissioner of any third-party involvement
35(2)
Make representations to the Information Commissioner during an investigation
37(4)
Release information to complainant
43(1)
Issue a notice to a third party of an application for Court review
44(2)
Issue a notice to an applicant that a third party has applied for Court review
52
Request special rules for hearings
69
Exclude Cabinet Confidences
71
Inspect and exempt information in manuals
72(1)
Prepare Annual Report to Parliament
77
Carry out responsibilities conferred to the Head of the institution by the regulations made under section 77 which are not included in the above
Delegation of Authority Schedule
Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Associate Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Corporate Secretary Full authority except:
sections 94, 96(3) or 96(5).
Full authority
Sections 72, 73.1(3), 73.1(5).
Director, Access to Information and Privacy Full authority except:
sections 94, 96(3) or 96(5).
Full authority, except:
Sections 72, 73.1(3), 73.1(5).
Deputy Director, Access to Information and Privacy Full authority, except:
sections 33, 37(1)(c), 37(4), 41(2), 43(2), 44(2) and 52(2)(b) and 52(3), 94, 96(3) or 96(5).
Full authority except:
sections 8(2)(j), 8(2)(m), 8(5), 9(1), 9(4), 10, 33(2), 35(1)b), 35(4), 36(3)(b), 51(2)(b), (3), 72, 73.1(3), 73.1(5).

please see Access to Information Act for more information on the Access to Information Act.

Designation Pursuant to Section 73 of the Privacy Act

Sections and Powers, Duties or Functions

8(2)
Disclose personal information without the consent of the individual to whom it relates
8(4)
Keep copies of requests made under 8(2)(e), keep records of information disclosed pursuant to such requests and to make those records available to Privacy Commissioner
8(5)
Notify the Privacy Commissioner in writing of disclosure under paragraph 8(2)(m)
9(1)
Retain a record of use of personal information
9(4)
Notify the Privacy Commissioner of consistent use of personal information and update index accordingly
10
Include personal information in personal information banks
11(a)
Publish annually an index of all personal information banks and their respective contents
11(b)
Publish annually an index of all personal information held by the institution which is not part of a bank
14
Respond to request for access, within statutory deadline; give access or give notice
15
Extend time limit and notify applicant
16
Where access is refused
17(2)(b)
Language of access or alternative format of access
17(3)(b)
Access to personal information in alternative format
18(2)
May refuse to disclose information contained in an exempt bank
19(1)
Shall refuse to disclose information obtained in confidence from another government
19(2)
May disclose any information referred to in 19(1) if the other government consents to the disclosure or makes the information pubic
20
May refuse to disclose information injurious to federal-provincial affairs
21
May refuse to disclose information injurious to international affairs and/or defence
22
May refuse to disclose information injurious to law enforcement and investigation
23
May refuse to disclose information injurious to security clearances
24
May refuse to disclose information collected by the Canadian Penitentiary Service, the National Parole Service or the National Parole Board
25
May refuse to disclose information injurious to which could threaten the safety of individuals
26
May refuse to disclose information about other individuals, and shall refuse to disclose such information where disclosure is prohibited under section 8
27
May refuse to disclose information subject to solicitor-client privilege
28
May refuse to disclose information relating to an individual's physical or mental health where disclosure is contrary to the best interests of the individual
31
Receive notice of investigation by the Privacy Commissioner
33(2)
Make representations to the Privacy Commissioner during an investigation
35(1)
Receive the Privacy Commissioner's report of findings of the investigation and give notice of action taken
35(4)
Give complainant access to information after 35(1)(b) notice
36(3)
Receive Privacy Commissioner's report of findings of investigation of exempt
37(3)
Receive report of Privacy Commissioner's findings after compliance investigation where the institution has not complied with sections 4 to 8
51(2)(b)
Request that matter be heard and determined in National Capital Region
51(3)
Request and be given right to make representations in section 51 hearing
72(1)
Prepare Annual Report to Parliament
77
Carry out responsibilities conferred on the Head of the institution by the regulations made under section 77 which are not included above
Delegation of Authority Schedule
Position Access to Information Act and Regulations Privacy Act and Regulations
Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Associate Deputy Minister Full authority Full authority except:
sections 73.1(3), 73.1(5).
Corporate Secretary Full authority except:
sections 94, 96(3) or 96(5).
Full authority
Sections 72, 73.1(3), 73.1(5).
Director, Access to Information and Privacy Full authority except:
sections 94, 96(3) or 96(5).
Full authority, except:
Sections 72, 73.1(3), 73.1(5).
Deputy Director, Access to Information and Privacy Full authority, except:
sections 33, 37(1)(c), 37(4), 41(2), 43(2), 44(2) and 52(2)(b) and 52(3), 94, 96(3) or 96(5).
Full authority except:
sections 8(2)(j), 8(2)(m), 8(5), 9(1), 9(4), 10, 33(2), 35(1)b), 35(4), 36(3)(b), 51(2)(b), (3), 72, 73.1(3), 73.1(5).

Please see Privacy Act for more information on the Privacy Act

Annex B - Statistical Report on the Access to Information Act

Name of institution: Crown-Indigenous Relations and Northern Affairs Canada

Reporting period: 4/1/2023 to 3/31/2024

Section 1: Requests Under the Access to Information Act

1.1.1 Number of requests
  Number of Requests
Received during reporting period 239
Outstanding from previous reporting periods
Outstanding from previous reporting period 83  
Outstanding from more than one reporting period 96  
Total Outstanding from previous reporting periods 179
Total 418
1.1.2 Number of requests
  Number of Requests
Closed during reporting period 235
Carried over to next reporting period
Outstanding from previous reporting period 52  
Outstanding from more than one reporting period 131  
Total Carried over to next reporting period 183
1.2 Sources of requests
Source Number of Requests
Media 24
Academia 27
Business (private sector) 61
Organization 7
Public 95
Decline to Identify 25
Total 239
1.3 Channels of requests
Source Number of Requests
Online 220
E-mail 15
Mail 4
In person 0
Phone 0
Fax 0
Total 239

Section 2: Informal Requests

2.1.1 Number of informal requests
  Number of Requests
Received during reporting period 277
Outstanding from previous reporting periods
Outstanding from previous reporting period 469  
Outstanding from more than one reporting period 1  
Total Outstanding from previous reporting periods 470
Total 747
2.1.2 Number of informal requests
  Number of Requests
Closed during reporting period 628
Carried over to next reporting period 119
2.2 Channels of informal requests
Source Number of Requests
Online 258
E-mail 19
Mail 0
In person 0
Phone 0
Fax 0
Total 277
2.3 Completion time of informal requests
Completion Time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
26 21 31 47 37 267 199 628
2.4 Pages released informally
Less Than 100
Pages Released
100-500
Pages Released
501-1000
Pages Released
1001-5000
Pages Released
More Than 5000
Pages Released
Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released Number of Requests Pages Released
374 4140 43 9531 8 5724 8 18294 1 5761
2.5 Pages re-released informally
Less Than 100
Pages Re-released
100-500
Pages Re-released
501-1000
Pages Re-released
1001-5000
Pages Re-released
More Than 5000
Pages Re-released
Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released Number of Requests Pages Re-released
138 3217 42 7294 11 6414 3 4512 0 0

Section 3: Applications to the Information Commissioner on Declining to Act on Requests

3.1.1 Applications to the Information Commissioner on Declining to Act on Requests
  Number of Requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
3.1.2 Applications to the Information Commissioner on Declining to Act on Requests
  Number of Requests
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Withdrawn during reporting period 0
Carried over to next reporting period 0

Section 4: Requests Closed During the Reporting Period

4.1 Disposition and completion time
Disposition of Requests Completion Time
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 0 5 2 6 0 1 3 17
Disclosed in part 0 1 8 14 19 19 31 92
All exempted 0 0 0 0 0 0 2 2
All excluded 0 0 0 0 0 0 0 0
No records exist 20 30 19 9 3 4 0 85
Request transferred 2 6 0 1 1 0 0 10
Request abandoned 15 6 4 0 0 1 3 29
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 37 48 33 30 23 25 39 235
4.2 Exemptions
Section Number of Requests
13(1)(c) 9
13(1)(e) 8
14 3
14(a) 10
14(b) 1
15(1) 1
16(1)(c) 1
16(2) 6
16(2)(c) 10
18(b) 1
18(d) 2
19(1) 64
20(1)(a) 2
20(1)(b) 44
20(1)(c) 23
20(1)(d) 25
21(1)(a) 48
21(1)(b) 60
21(1)(c) 33
21(1)(d) 3
23 25
26 1
4.3 Exclusions
Section Number of Requests
68(a) 2
68.1 2
68.2(a) 2
69(1) 1
69(1)(a) 1
69(1)(c) 1
69(1)(g) re (a) 5
69(1)(g) re (b) 2
69(1)(g) re (c) 1
69(1)(g) re (e) 3
4.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
2 107 0 0 0 0

4.5 Complexity

4.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of Pages Processed Number of Pages Disclosed Number of Requests
83,528 24,281 140
4.5.2 Relevant pages processed per request disposition for paper, e-record and dataset formats by size of requests
Disposition Less Than 100
Pages Processed
100-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed Number of Requests Pages Processed
All disclosed 15 369 2 298 0 0 0 0 0 0
Disclosed in part 42 1,434 28 6,046 12 8,162 8 15,075 2 13,944
All exempted 1 18 0 0 0 0 0 0 1 5,700
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 26 83 1 160 1 566 0 0 1 31,673
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 84 1,904 31 6,504 13 8,728 8 15,075 4 51,317
4.5.3 Relevant minutes processed and disclosed for audio formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.5 Relevant minutes processed and disclosed for video formats
Number of Minutes Processed Number of Minutes Disclosed Number of Requests
0 0 0
4.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less Than 60 Minutes Processed 60 - 120 Minutes Processed More than 120 Minutes Processed
Number of Requests Minutes Processed Number of Requests Minutes Processed Number of Requests Minutes
Processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 0 0 0 0 0 0
4.5.7 Other complexities
Disposition Consultation Required Legal Advice Sought Other Total
All disclosed 5 0 10 15
Disclosed in part 45 8 38 91
All exempted 2 0 0 2
All excluded 0 0 0 0
Request abandoned 3 0 10 13
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 55 8 58 121

4.6 Closed requests

4.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines 142
Percentage of requests closed within legislated timelines (%) 60.42553191

4.7 Deemed refusals

4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal Reason
Interference with operations/ Workload External Consultation Internal Consultation Other
93 70 12 0 11
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 5 3 8
16 to 30 days 5 3 8
31 to 60 days 6 9 15
61 to 120 days 7 4 11
121 to 180 days 3 3 6
181 to 365 days 6 6 12
More than 365 days 7 26 33
Total 39 54 93
4.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a)
Interference With Operations/ Workload
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
All disclosed 7 0 1 3
Disclosed in part 59 2 23 25
All exempted 1 0 1 0
All excluded 0 0 0 0
Request abandoned 7 1 0 1
No records exist 17 0 0 1
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 91 3 25 30
5.2 Length of extensions
Length of Extensions 9(1)(a)
Interference With Operations/ Workload
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
30 days or less 28 1 3 2
31 to 60 days 23 0 10 16
61 to 120 days 29 2 9 8
121 to 180 days 8 0 1 2
181 to 365 days 3 0 0 2
365 days or more 0 0 2 0
Total 91 3 25 30

Section 6: Fees

6.1 Fees
Fee Type Fee Collected Fee Waived Fee Refunded
Number of Requests Amount Number of Requests Amount Number of Requests Amount
Application 168 $840.00 71 $355.00 0 $0.00
Other fees 0 $0.00 0 $0.00 0 $0.00
Total 168 $840.00 71 $355.00 0 $0.00

Section 7: Consultations Received From Other Institutions and Organizations

7.1.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during the reporting period 69 5,885 2 232
Outstanding from the previous reporting period 7 1,501 0 0
Total 76 7,386 2 232
7.1.2 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Closed during the reporting period 68 4,032 1 31
Carried over within negotiated timelines 4 2,734 1 201
Carried over beyond negotiated timelines 4 620 0 0
Total Carried over 8 3,354 1 201
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 6 9 13 7 8 2 0 45
Disclose in part 2 3 2 7 1 1 0 16
Exempt entirely 0 1 0 1 0 0 0 2
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 1 1 1 2 0 0 0 5
Other 0 0 0 0 0 0 0 0
Total 9 14 16 17 9 3 0 68
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of Days Required to Complete Consultation Requests
0 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 1 0 0 0 0 0 1
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 1 0 0 0 0 0 1

Section 8: Completion Time of Consultations on Cabinet Confidences

8.1 Requests with Legal Services
Number of Days Fewer Than 100
Pages Processed
100-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 3 11 0 0 0 0 0 0 0 0
31 to 60 4 30 0 0 0 0 0 0 0 0
61 to 120 1 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 8 41 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of Days Fewer Than 100
Pages Processed
100‒500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Investigations and Reports of finding

9.1 Investigations
Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal Representations
11 14 3
9.2 Investigations and Reports of finding
Section 37(1) Initial Reports Section 37(2) Final Reports
Received Containing recommendations issued by the Information Commissioner Containing an intent to issue an order by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
4 2 2 7 4 2

Section 10: Court Action

10.1 Court actions on complaints
Section 41
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
0 0 0 0 0
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 - under paragraph 28(1)(b)
0

Section 11: Resources Related to the Access to Information Act

11.1 Allocated Costs
Expenditures Amount
Salaries $945,576
Overtime $28,752
Goods and Services
Professional services contracts $228,081  
Other $190,373  
Total Goods and Services $418,454
Total $1,392,782
11.2 Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 10.899
Part-time and casual employees 0.149
Regional staff 0.000
Consultants and agency personnel 0.944
Students 0.000
Total 11.992

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